NagaWorld Implements Tangam's SODA Software in Expanded Partnership
Waterloo, Canada, May 2nd, 2023: Tangam Systems, the leading provider of gaming optimization software, has announced that NagaWorld, the world-class Integrated Resort in Cambodia, has implemented Tangam's Slot Optimization and Data Analytics (SODA) software. NagaWorld has been successfully using Tangam's Table Game and Yield Management (TYM) software for years.
By analyzing data from slot machines and electronic table games, SODA provides insights into player behavior, preferences, and performance trends. This helps operators optimize their gaming floor layout, game selection, and marketing strategies to improve the overall guest experience and drive better business outcomes.
Maulin Gandhi, President of Tangam, explains that “Savvy operators like NagaWorld seek practical solutions rather than elaborate reports, and that’s what differentiates Tangam. Our analytics go beyond reporting and deliver specific recommendations to optimize the floor, backed by the best-in-class operations expertise.”
Tangam's commitment to operational success is exemplified by its team of in-house casino operations experts, who are aligned with the success of the property.
On this exciting new SODA partnership, Victor Tanase, Director of Casino Operations Strategy at Tangam, added, "I’m thrilled about the new SODA partnership and take pride in contributing to the transformation of casino operations. It’s rewarding to witness the evolution of the casino of the future.”
“It’s hard to get the analytics right, and operators like NAGAWorld that have the right teams in place armed by the right software tools will be able to reap the rewards. Ultimately, the goal is simple - what changes can you make today to deliver the best possible gaming experience for your customers and maximize machine performance.” elaborated David Croft, SVP of Gaming Optimisation and Strategy at Tangam.
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Author(s)
NagaWorld
NagaWorld is a multi-award winning, world-class integrated resort next to the picturesque confluence of the Mekong and Tonle Sap rivers, a vibrant landmark of Cambodia’s capital, Phnom Penh. With the opening of its expansion development Naga 2 in 2017, the NagaWorld complex now consists of some 2 million square feet of total floor space and 1,658 luxurious rooms and suites, as well as exquisitely-designed public and premium gaming halls, over 20 food and beverage outlets and clubs, 2 all-suite luxury spas, Cambodia’s first underground shopping gallery, and extensive entertainment services, including the sophisticated 2,000-seater NABA Theatre at Naga 2.
Tangam Systems
Tangam Systems is the global leader in recommendation-driven gaming optimization software, trusted by casino gaming resorts to maximize profits in over 110 casinos across nine countries. Tangam’s award-winning flagship software, TYM, turns data into actions to optimize spread planning, game-mix, and dynamic management for table games. In 2021, Tangam launched SODA, a platform that delivers unique insights to optimize slot floor mix, settings and placement. Merging decades of multidisciplinary experience in casino operations, artificial intelligence, software engineering, mathematics, and statistics, Tangam’s patented algorithms and visualizations are backed by exceptional business and IT support.
Media Contacts:
marketing@tangamsystems.com
www.tangamsystems.com
USA: +1 702 793 2296
CAN: +1 519 513 2417
AUS: +61 2 7255 8102
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What Clients Say About Us
Caesars Entertainment
Melissa Price
SVP of Corporate Gaming
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Mohegan Sun
Jeff Hamilton
President and General Manager
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Sycuan Casino Resort
Sierra Weyer
Director of Enterprise Analytics
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Mohegan Sun
Jeff Hamilton
President and General Manager at Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Sycuan Casino Resort
Douglas Vogelei
Senior Vice President of Casino Operations
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
The Star - Sydney
David Croft
General Manager Product & Strategy
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
The Star - Sydney
David Croft
General Manager Product & Strategy
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
Mohegan Sun
Kevin Lowry
Vice President and CFO
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
What Clients Say About Us
Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
SVP of Corporate Gaming
Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
President and General Manager
Sycuan Casino Resort
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Sierra Weyer
Director of Enterprise Analytics
Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
President and General Manager at Mohegan Sun
Sycuan Casino Resort
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
Douglas Vogelei
Senior Vice President of Casino Operations
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
General Manager Product & Strategy
Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
Vice President and CFO
