This module provides an introduction to Yield Management. You'll get an intro to the nuances of table games, resource allocation & pricing, the role of the operations team and a brief history of Yield Management.

In this module, you’ll learn about the commonly used financial KPIs by table games operators, and how Departmental Profit and Profit Margins are calculated.

An introduction to operational KPIs is covered in this module. An example is built, starting with Financial KPIs and progressively introducing operational KPIs to further increase the scope of performance measurement.

Accurate data collection is an important aspect of effective casino operation. This module provides an overview of data sourcing, sources of operations data, data accuracy and the importance of proper player classification.

Learn about the impact of table occupancy to Rounds per Hour. Get the basics on Theoretical Revenue and how table minimums can be used as a lever to control occupancy.

This module provides an overview of the effect of occupancy on Play Time. In addition, you'll understand Play Time Sensitivity and its impact on Theoretical Revenue.

In this module, the concept of player distribution is introduced. You'll learn about Area Occupancy, the incidence of empty tables, and how to measure Player Seating Distribution.

This module introduces the Net Contribution Formula, which determines profit for an entire segment. You'll learn how to calculate Net Contribution per Player Visit and determine the Optimal Area Occupancy.

Optimal Occupancy Targets provide analytical insight into the environment where players are most likely to enjoy themselves and where the casino is most profitable. This module provides a detailed overview on how to achieve Optimal Occupancy.

Review your learning in the previous modules and apply it to managing the player floor. Learn how to determine Player Occupancy apply it to manage table spreads and table minimums.