Tangam's Yield Management Solution "TYM" deployed at Rivers Casino, Des Plaines
Des Plaines Illinois; April 5, 2013 –Tangam Systems announced today that Rivers Casino Des Plaines, IL, has implemented Tangam's award-winning Table Games Yield Management (TYM) system to increase table games profitability and enhance the player experience. TYM is now operating across all table games which include Blackjack, Baccarat, Craps, Roulette and specialty games.
Jose Lebron, Vice President of Table Games at Rivers, said “At Rivers Casino we have the finest, enthusiastic team in the industry. Before we implemented Tangam’s Table Games Yield Management System (TYM) our floor staff adjusted betting minimums by visually observing their respective tables. Now, the TYM dashboard gives them a more scientific and data driven approach towards managing the betting minimums, based on volumes throughout the casino.” Lebron continued, “Furthermore, the TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”
George McDonough, Director of Customer Relations at Tangam, added “It has been a pleasure working with Rivers Casino’s world class team. Seeing the successful adoption of TYM at all levels of the table games organization has been a rewarding experience for Tangam’s implementation team.”
Prem Gururajan, President of Tangam added, “The adoption of TYM by Rivers Casino affirms our vision for the evolution of the table games industry towards a more dynamic and data driven model of managing revenue. More and more casinos are adopting TYM to help improve the gaming experience and game availability to their most valuable patron segments, while also improving the bottom line.”
About Rivers, Des Plaines
Rivers Casino is the newest gaming destination in the State of Illinois. The state-of-art 147,000 sq. ft. facility has over 1,000 of the newest slots and nearly 50 exciting table games. Rivers boasts seven dining and entertainment options. With easy access from the north, south, east and west of Chicagoland, Rivers Casino is mere minutes away. For more information visit www.riverscasino.com.
For further information, please contact:
+(61) 390345194 Australia
+1-702-793-2296 USA
+1-519-513-2417 Canada
info@tangamsystems.com
www.tangamsystems.com
Request Access To The Full Webinar
Author(s)
You Might Also Like...
You Might Also Like...
What Clients Say About Us
Caesars Entertainment
Melissa Price
SVP of Corporate Gaming
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Mohegan Sun
Jeff Hamilton
President and General Manager
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Sycuan Casino Resort
Sierra Weyer
Director of Enterprise Analytics
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Mohegan Sun
Jeff Hamilton
President and General Manager at Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Sycuan Casino Resort
Douglas Vogelei
Senior Vice President of Casino Operations
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
The Star - Sydney
David Croft
General Manager Product & Strategy
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
The Star - Sydney
David Croft
General Manager Product & Strategy
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
Mohegan Sun
Kevin Lowry
Vice President and CFO
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
What Clients Say About Us
Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
SVP of Corporate Gaming
Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
President and General Manager
Sycuan Casino Resort
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Sierra Weyer
Director of Enterprise Analytics
Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
President and General Manager at Mohegan Sun
Sycuan Casino Resort
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
Douglas Vogelei
Senior Vice President of Casino Operations
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
General Manager Product & Strategy
Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
Vice President and CFO
