Customer Testimonial: Metropolitan Gaming
Metropolitan Gaming is delighted to have a strategic partnership with Tangam Systems Inc. Their Table Yield Management system (TYM) has been a game changer for our Casino group.
The implementation has helped us to grow and change our business in a meaningful way. By utilising TYM, we have been able to optimise our table games and improve our overall revenue performance.
Operationally, TYM has had a significant impact on our teams across the estate. The intuitive and user-friendly interface makes the software easy to adopt, providing real-time data and analytics. This has enabled informed decision-making, leading to a more personalised and enjoyable experience for our players.
I would like to highlight the level of personalised customer support that we have received. From the initial implementation phase to ongoing support through insight and training, their team has been exceptional. Tangams dedication to our success has been evident at every step of the way and we are grateful to have such a committed partner in our corner.
In summary, I cannot recommend Tangam’s Gaming's Table Yield Management system enough. Their commitment to excellence, sector knowledge, and exceptional customer support have had a profound impact on our business. We look forward to continuing our partnership with them for years to come.
Mark Malia Group Head of Gaming Operations EMEA
Metropolitan Gaming
Author(s)
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David Croft
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“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
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What Clients Say About Us
Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
SVP of Corporate Gaming
Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
President and General Manager
Rush Street Gaming
“TYM and SODA have demonstrated their value time and again at our properties, By scaling their deployment across our entire portfolio, we are ensuring that all our casinos benefit from the same level of optimization and actionable insights that have already proven successful at Rivers Casino Philadelphia and Rivers Casino Des Plaines."
Cliff Ehrlich
Chief Operating Officer
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"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
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"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
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The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
General Manager Product & Strategy
Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
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